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Privacy Policy

“Booknowgo” or the “company” “We” incorporated as Booknowgo respects user’s privacy and is very much committed to protecting it through our strictly monitored compliance and policy usage. This “Privacy Policy” describes the contents and information we may collect from users or that which may be provided while visiting our website www.booknowgo.com and/or any of company’s other platforms including mobile, tablet website and applications to use the services rendered by the company for maintaining, usage, collecting, protecting and also disclosing such information, legally and lawfully where required as per the best practices and standards.

Additionally, this privacy policy intends to comply with protecting user data of EU individuals described under European Economic Area (EEA) and should review this privacy policy as the company’s utmost intention to lawfully comply with EU Regulations 2016/679 for privacy data, importance and its usage notice falling under “General Data Protection Regulation”, GDPR of the European Parliament and of the council dated 27 April 2016.

The Privacy Policy is applicable to information we collect on:
> On this website
> Interaction between you and company’s electronic platforms such as websites, texts, Emails and Newsletters.
> Through mobile and Tablet website and app.
> Interacting with company’s other advertising mediums including on third party app, websites and services only for which explicit permissions and links are provided.
How we collect information about you and its fair usage:
We collect various types of information about and from users of the services of the provided by the company, which may be including, but not limited to, information only.

> ‘Personal Information’ for Identification of users such as Names, Postal address, contact details, credit card or payment details or any other required information to contact online or offline to provide relevant services by the company.
> About electronic devices including IP addresses, internet connections, telephone connections and/or any other mediums used to interact or use the services provided by the company on various platforms such as websites and apps and many more.
> The company may also collect other required identification information about the users such as government issued ID, Passport including Travel details like locations, time, date, airline, loyalty program numbers, gender, date of birth or any such information required to provide travel services.
> The company may also collect any such data or personal information shared with us either by contacting directly or through various mediums including surveys, emails, text, and subscriptions, filled up forms, promotions, contests and or more.
> We may also collect any such data and or personal information which the user directly provides and/or though using third party, business partners or tracking technologies including web searches, cookies, website beacons, query forms.

Fair Usage of data and Information

Any such data collected by the company is used fairly and with utmost intention to protect privacy. The collected information could be used to provide travel related services for which the user uses our services.
The transaction related information is used to process and fulfill the reservation and booking requirements needed by the users and for payments and processing of such services. It could also be used to trace billing settlements, refunds, and collections and or to enforce the rights of the company to claim for disputes/challenges arising out of the contracts entered between users and the company.
We may also use such data for promotions, marketing, advertising and enhancing or customizing our products and services to better suit the needs of the users.

Collected information does not apply to
Any third party to whom we have not granted rights or the users consent is not given. We do not approve of or endorse any offline, external links or third party websites to collect any information unless otherwise affiliated to us or notified to the company in writing. If the user feels any such information is being collected without our prior consent kindly notify us to our support team immediately.

Children and Minors
We do not recommend children or minors under the age of 13 to share any data or personal information without parental approvals. We do not knowingly collect data from any such users. Kindly contact our support team to remove any such data collected inadvertently while using our services.

California Privacy Rights of Users
CA civil code allows residents of California to seek certain personal information collected through our services on website or other mediums which may be disclosed for marketing or promotions to third parties. For any such requests kindly contact our support team.

While the user tries to use our various services we strive to provide the best possible experience on our platforms, however in the process our online automatic tracking technologies monitors and collects certain information using cookies, which could includes device information, location, IP address, data logs, pattern of web browsing, browser, software used, operating system and more. These automatically collected details, which may include your personal information form the basis for our statistical and analytical data set and helps us in providing better services to our users. These data helps us in estimating the number of users on website, storing your searches and preferences and thus allowing us to customize our website and its services according to individual’s preferences. While at the same time we ensure to take all appropriate measures to protect the privacy and safety of user data. Some of the cookies and automatic tracking mechanisms are by use of Cookies: A cookie is a small file placed on the hard drive of user computer or on smartphone for better and faster accessibility of our services. The User may refuse to accept browser cookies by applying appropriate setting on browser or smartphone. However, by doing so user may be unable to access

certain parts of our Website and its services. Unless such browser setting are done to refuse cookies, our system will issue cookies when the user interacts with our website. Similar information could be tracked and stored using web beacons and flash cookies which is primarily used by the company to provide statistical data or a more personalized service information while on website.

Flash cookies: These are locally shared object or text files (Flash cookies), primarily used for ad and certain features of our website can collect and store information about your navigation pattern, preferences on the website. These cookies are not regular cookies of your browsers and so for changing these settings users must visit Flash player settings on Adobe’s website.

Web beacons: These are also called GIFs, pixel tags or clear pixels as they are no longer than 1pixel by 1 pixel and these are primarily placed with website or emails to survey user activities on website and gather data about number of users and visitors on websites, website’s service related emails read by users or shared, popularity of website or its content. This automatic mechanism helps us in determining among others with service quality of content and system integrity. You could change these settings from your browser privacy settings.

Third Party Use of cookies and other tracking technologies:
Many of our services could be provided by third party using the website, app for content, applications, features including but not limited to sourcing and advertisements, ticketing, payment services and more. These services are provided along with a combination of ad networks, content providers, application providers, airline and inventories, various analytics companies, network and mobile devices and more. These third parties could use cookies and or any other tracking technologies to gather information about the user during interaction with our service platform. Data and personal information collected over time through such mode may be used to understand search patterns, website behaviors and further present with appropriate advertisements and customization accordingly.

The company does not control such activities of data or information collection and how they are used. However for any unwarranted activities and concerns on privacy of information users could directly contact such third parties or bring to the attention of our support members at the earliest to opt out.

Data Protection and Security
Data security of users is of prime importance to our company and we ensure every appropriate measure to protect and safeguard information of our users. We strictly follow secured industry standards to protect data loss due to accidental or unauthorized access or disclosures. Company also implements secure servers networks to avoid unauthorized accesses while all financial information are well encrypted using 128 bit SSL technology.

While the company ensures to protect the data of our users using best industry levels but all the information transmitted online may not be guaranteed to be fully secure. Any transmission of personal data is by the consent and risk of the users. We will try to inform the users at the earliest if for any reason we learn the stored data to be compromised or accessed by unauthorized sources. Although we would try to expedite the process of notifying you through the most efficient channel, this may be delayed at times in case of obligations towards legal or law enforcements and or also complying with our security measures to restore confidentiality of user data.

NO claims of financial or any favorable shall be admissible for loss of data due to circumvention by unauthorized or any such malice elements.

Disclosure of Information
Data collected from users could be used as per fair usage and best practice to provide better service and experience. For such business requirements user’s data may be shared with our subsidiaries, affiliates, contractors, consolidators including other service providers.

We may also have the obligation of furnishing users data as per the existing law of the country where it may be required including legal processes, court orders, government or regulatory body. EU individual’s data may be furnished in accordance to law complying with the existing GDPR. These data may also need disclosed to access and enforce the terms and conditions and other agreements including billing, payments, refunds, settlements and or collections. At times it may also be disclosed to assist in investigation of fraudulence, credit risk reduction, protection from theft or loss, safety of users and company or its members.

Change and Update to our Privacy policy.
Although we ensure to protect user data for better implementation of our business modules, in compliance with various legal frameworks and regulatory bodies, the privacy policies may change and need to be updated from time to time as per existing law and place and country.

For any such change and/or update in the privacy policy the company shall have full rights and will be at the sole discretion of the company. The updated policies will be made available as and when needed and we would try to notify you for any changes to our privacy policies, however the users must ensure to be appraised of our up to date policies by periodically visiting our website and privacy policies.

Contact Details.
All necessary and required contact details are made available on our website. For any queries related to our privacy policies and its usage kindly contact our support team.